GreyOrange announces the results of a study on “Artificial Intelligence and Automation Technologies in Intralogistics” carried out jointly with the German Logistics Association (BVL).
It shows that companies are particularly concerned about the lack of workers and difficulties in scaling their own operations. In the future, over 80% of those surveyed expect an increased use of artificial intelligence (AI) and automation solutions to overcome the challenges.
Develop software and robotics hand in hand
The study participants cover the entire spectrum of the logistics sector. 194 companies from industry and manufacturing as well as logistics service providers, dealers and other service providers, eg from the areas of IT/software, consulting, research/teaching, were surveyed. It shows that the shortage of skilled workers was the greatest difficulty for more than half of the companies (50.8%) last year. The lack of operational warehouse staff led to disruptions in 27% of the companies surveyed – in 13% even to significant disruptions.
The second and third biggest challenges were problems with the rapid scaling of operations and problems with transparently tracking and monitoring inventory. The results show the need for intelligent automation solutions in the examined industries. If companies do not have enough workers available, smart robots can be the solution. In addition, the intelligent helpers enable flexible scaling of operations, for example at peak times.
“In most of the companies surveyed, manual activities make up a large proportion of the value-added process. This shows the need for intelligent, AI-based automation solutions that can perform human-like tasks. That’s why we at GreyOrange develop robots and software hand in hand, because only then can solutions also perform high-quality activities and support companies in their scaling projects or with problems such as the shortage of skilled workers,” explains James Newman, Director EMEA at GreyOrange.
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82% expect increased use of AI and automation
Looking ahead, 82% of respondents expect the use of artificial intelligence and automation technologies to increase to alleviate warehouse labor and skills shortages.
Not surprisingly, 72% of the study participants assume that their company’s investments in artificial intelligence will increase or even increase significantly. 56% of those surveyed expect increasing investments in goods-to-person robotic systems. Obviously, the majority of companies have recognized that flexible scalability in times of a shortage of skilled workers can only be ensured with the help of AI-based automation solutions. The majority of decision-makers are already securing the future viability and competitiveness of their own business model with their investments.