What is a 500 Internal Server Error and How Do I Fix It?

If you’re trying to visit a website and you see a “500 Internal Server Error” message, it means there’s an error with the website. This is not a problem with your browser, your computer or your internet connection. There is a problem with the website you are trying to visit.

What this error means

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6 types of browser errors when loading web pages and what they mean

This error can appear in different ways, but they all mean the same thing. Depending on the website, you may see “500 Internal Server Error”, “500 Error”, “HTTP Error 500”, “500”. This is an error, “Temporary Error (500)” or just the error code “500”. It is one of many different ones

Error messages that may appear in your browser

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However you see this, this is an HTTP status code 500 error. The 500 error code is a generic message that appears when something unexpected has happened on the web server and the server cannot offer more specific information. Instead of giving you a normal web page, the web server encountered an error and the server gave your browser a web page with an error message instead of a normal web page.

how to fix it

This is a problem on the website, so you cannot fix it yourself. Whoever runs the site needs to fix it.

However, there are often ways to quickly work around the problem. This error message is often temporary and the website can quickly fix itself. For example, many people might be connecting to the website at the same time, which is causing the problem. You may just have to wait a few minutes or seconds before trying again and the website may work properly.

If this problem occurs, reload the web page. Click the “Reload” button on your browser toolbar or press F5. Your browser will contact the web server and ask for the page again. This may fix your problem.

Important

: You should not try to refresh the page if you have submitted an online payment or initiated a transaction when viewing this message. This can result in you sending the same payment twice. Most websites should prevent this. However, a problem can arise if the site encounters a problem during a transaction.

If this doesn’t work, you may have to wait a while before returning to the site later. The website probably has a problem and the people running the website need to fix it. Try to access the website again in the future and it may work properly.

If you are concerned that the people running the site are unaware of the problem, you can contact them and let them know about the problem you are experiencing. If the site is broken for you, it’s probably broken for other people too – and the site owner should want to fix that.

For example, if the error occurs on a company’s website, you may want to dial that company’s phone number. If the company has a customer service email address, you may want to email them to that address. You can also contact many companies on social networks like Facebook and Twitter.

To view an older copy of the webpage

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How to access a webpage when it’s unavailable

If you’re looking for a webpage and it’s not currently available – whether it’s due to an HTTP 500 error or some other issue – you can

View an older snapshot of the webpage in a variety of ways

. This won’t work if you’re trying to access a dynamic website or a webpage with up-to-date information (e.g. breaking news), but works very well for accessing older articles and other static pages.

For example, when you use Google, you access a cached copy of the webpage in Google Cache. Locate the webpage you want to show in Google search results, click the arrow to the right of the address and click “Cached” to view the old copy. You may need to click the “Text Only” link on the cached page for the website to load properly.

You can also load it into a tool like the Wayback Machine to see older versions of the page.

If you are a website owner and this error occurs on your server, there is no easy fix. There is a problem with something, and it can be many things. Common problems include an error in your website’s .htaccess file, incorrect permissions on files and folders on your server, a software package that your website depends on is not installed, or a connection to an external resource times out .

You must examine your web server’s log files and perform additional troubleshooting to determine the specific cause of the problem and how to resolve it.