The SAP Business Assurance Report examines how well companies are prepared for the challenges of the changing SAP landscape.
The ERP system from SAP forms the backbone of cross-departmental business processes in companies all over the world. But the SAP environment has changed rapidly in recent years. The “SAP Business Assurance Report” by Tricentis in cooperation with Capgemini and Sogeti examines the current trends in SAP implementation and evaluates the quality of business assurance measures that companies are taking. Viktoria Praschl, VP Sales Central Europe at Tricentis, explains the most important results.
Around 1,800 of the world’s 2,000 largest companies are currently using SAP. Business processes have not only started and ended within the SAP systems for a long time. Rather, they run across applications and platforms and are constantly evolving. This also means that every update and every upgrade presents companies with complex testing challenges. Most SAP customers are currently in the midst of two major change processes: the move from on-premises to the cloud and the switch from ECC to S/4HANA. This report examines how well companies are prepared for both transformations and what steps they are taking to implement them successfully. The focus is on the importance and benefits of strong SAP Business Assurance.
The report surveyed more than 750 people from organizations with sales in excess of $1 billion. They came from a wide variety of industries and 17 different countries. Here are the main results at a glance:
- Despite the stated benefits, adoption of S/4HANA is lower than expected. However, almost 92 percent of the companies that have not yet migrated to S/4HANA have already started or plan to do so in the next 24 months.
- The top two challenges organizations face when moving to enhanced versions/updates are data migration (43.5 percent) and data security (42.8 percent). Most companies (approx. 91 percent) think it makes sense to hire a specialized service provider to overcome the challenges of implementing advanced SAP versions/updates.
- More and more companies rely on specialized providers of software testing. 45.1 percent of those surveyed rely on service providers for API testing/component testing and 43.7 percent on providers for performance testing. Another 36.2 percent bring in external experts for SAP Business Assurance and 27.4 percent rely on hybrid models that include both an in-house team and a specialized audit provider.
- Companies are increasingly turning to automated SAP tests. Reasons for this are the increasing complexity, the need for faster implementation and the lack of qualified resources. Around a quarter of the companies surveyed have already introduced an automated SAP test system.
“The survey shows that many companies are looking to increase the use of testing at all stages of the project lifecycle in the coming months,” said Mark Buenen, Global Leader of Digital Assurance and Quality Engineering Services at Capgemini Group. “They are also exploring the use of Automation for SAP tests and agree that efficiency gains of more than 50 percent can be achieved with this, and advanced technologies such as artificial intelligence and machine learning are also likely to become more widespread in this area in the future.”
So although most companies have recognized that end-to-end software testing can minimize business risks, many are still unsure how to efficiently integrate testing into their work processes. Many managers are therefore looking for a comprehensive service that covers the entire testing spectrum – from a deep understanding of the business requirements to the implementation of the testing and ongoing support. Special service providers have standardized test scenarios for this and can quickly adapt them to individual company requirements.
For more detailed insights into the current SAP landscape, you can download the full report here.