500 errors are server issues and can occur for many different reasons. If you get an error of 500 when using Elementor You should check your server’s PHP error logs to determine the cause of the problem. If you don’t know how to create PHP error logs, send this guide to your hosting company: https://codex.wordpress.org/Debugging_in_WordPress. If your hosting company cannot solve the problem, you can open a ticket with support and send us the error logs.
Common Reason: Not enough memory allocated
Sometimes this error message is received due to memory limitation issue. The memory limit should be set to at least 128 MB according to our requirements. To make sure it’s a memory issue, you can ask your hosting company to send you the PHP error logs for your server.
There are other things that can cause this problem (e.g. a fatal error or a problem with a third-party plugin) and Without the error logs, it is not possible to determine the exact problem.
How to fix a 500 error
As mentioned above, the first step in troubleshooting is to determine what problem is showing up in the PHP error logs. If the logs don’t give you precise clues, you can try the following troubleshooting technique: Disable your plugins (in addition to Elementor and Elementor Pro) and switch to a default WordPress theme like Twenty Nineteen to rule out a third-party conflict. party product.
Does this only happen when changes are saved?
If the problem occurs when you want to save your changes, follow this guide: https://docs.elementor.com/article/185-the-update-button-does-not-work